For more information, contact:
Tina Potthoff, Media Relations Manager, at 515-281-2585
DES MOINES, Iowa – (July 9, 2012) – The Iowa Utility Association, Alliant Energy, MidAmerican Energy Company and Black Hills Energy – Iowa Gas are warning customers about a scam that claims President Barack Obama is providing credits or applying payments to utility bills. According to national reports, scammers have called or visited customers in person, posted fliers and used social media and text messages to perpetuate the scam. In Iowa, many of the scam artists are contacting customers via phone or customers are hearing about the claim through word-of-mouth.
Customers are being told they can make a utility payment by using a bank routing number that is supplied by the scam artist and a series of numbers from their Social Security cards as the bank account number. Customers should only use authorized methods and legitimate banking information to pay their bills. Credit card numbers and any personal information should not be provided to suspicious callers.
Payments made using the routing numbers identified with this scam will not be accepted by Alliant Energy, MidAmerican Energy or Black Hills Energy, and the money will not be applied to customers’ bills.
Customers are advised to end the conversation and call Alliant Energy at 800-255-4268, MidAmerican Energy at 888-427-5632 or Black Hills Energy at 888-890-5554 for assistance. Customer service associates can confirm whether the call was from the utility company and can confirm a bill payment, service work or an appointment at a customer’s home or business.
If a customer receives a suspicious call or other type of unusual contact, local law enforcement should be called immediately.
MidAmerican Energy Company, Iowa’s largest energy company, provides electric service to 732,000 customers and natural gas service to 714,000 customers in Iowa, Illinois, Nebraska and South Dakota. It is headquartered in Des Moines, Iowa. Information about MidAmerican Energy is available on the company’s website, Twitter, Facebook and YouTube pages, which can be accessed via www.midamericanenergy.com.