For more information, contact:
Tina Potthoff, Media Relations Manager, at 515-281-2585
Tim Grabinski, Director, Communication Planning, at 515-281-2343
DES MOINES, Iowa – (May 14, 2012) – MidAmerican Energy Company wants its customers to be aware of phone scams occurring in Iowa. MidAmerican Energy has responded to several scams involving individuals who call customers and pose as MidAmerican Energy customer service associates or attorneys. The scam artist states the customer’s account is past due and payment is needed immediately to avoid disconnection. The scam artist then asks for the customer’s credit card information.
Credit card numbers and any personal information should not be provided to suspicious callers. Customers are advised to end the conversation and call MidAmerican Energy’s customer service line at 888-427-5632. Company representatives will confirm whether the call was from MidAmerican Energy’s call center or a scam artist. Customer service associates also can confirm a bill payment, service work or an appointment at a customer’s home or business.
If a customer receives a suspicious call or other type of unusual contact, local law enforcement should be contacted immediately.